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Savinta Leisure policies

Term and Condition

Definition

Savinta Leisure is a privet limited company, registered under companies act in Sri Lanka (PV 91449) and also carrying tourist board approval No. SLTDA/SQA/AT/01676. Any use of the Savinta Leisure website is subject to the user agreeing to the following Terms and Conditions. These conditions shall apply to all online transactions between Savinta Leisure (“Savinta Leisure”) and any person, firm or company (“the Customer”) making a booking online with Savinta Leisure for the supply of services (“services”) available on the savintaleisure.com website. Savinta Leisure by accepting booking for service from the Customer, agrees to sell and the Customer agrees to purchase such service at the price stated on savintaleisure.com website and on the sole basis of the terms and conditions of Savinta Leisure stated herein.


Bookings and Financial Terms

Payment can be submitted online by using Credit/Debit card payments can be made using Visa, MasterCard, American Express.

  • 14 days prior to arrival 100% cancellation will be charge.
  • 15 to 30 days prior to arrival 50% cancellation charges.
  • 30 days prior to arrival no cancellation charges.

Price

Prices given on www.savintaleisure.com  include VAT.

Secure Online Payment

www.savintaleisure.com provides a secure payment system. Payments can be submitted online using. Credit/Debit card payments can be made using Visa, MasterCard .service  will only be dispatched once payment has been received in full.


COMPLAINTS/CUSTOMER SERVICES

The Purchaser should inform www.savintaleisure.com  within two week  of booking date of any problems by telephone +94 112 575633, or email info@savintaleisure.com .We try very hard to ensure all our customers are happy and respond to email and telephone enquiries/complaints quickly so you can buy with confidence. We will Endeavour to rectify any problems as soon as possible. www.savintaleisure.com operating hours are from 09:00  AM  LK (GMT 5.30) to 17:00 PM  LK  (GMT 5.30) time, Monday to Friday only.


Limitation of Liability

We ask that you provide information to us such as name, address, email and password for the purpose of registering an account with us to make the necessary bookings at the hotels you have chosen. This is also for your benefit so that when you revisit our website you will not need to re-enter your details. Your email address will also be used to confirm your order for you and to keep you informed of the progress of your order. Otherwise you may use express check out without disclosing any personal information about yourself. Savintaleisure.com will never store your credit or debit card information. All credit/debit card transactions are done through a secure link ( https://savintaleisure.com)

  • About Cookies

We collect information from your visit to our site. A cookie is an element of data that a website can send to your browser which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements so we can understand your browsing patterns and most popular areas of our website. Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits. By agreeing to this policy you consent to the use of cookies by us as described in this policy. Security we will not be held responsible for any breach of security unless this is due to our negligence. Our Contact Details If you are concerned about the use of information you enter on our website please call us on +94 112 575633 or send us an email to info@savintaleisure.com

Online Presence

No warranty is given by www.savintaleisure.com that their web site will be constantly online or free of defects and errors at any time.

Copyrights

All designs, text, graphics, their selection and arrangement on this site are the copyright of www.savintaleisure.com or its content providers. Any other use of materials on this site without www.savintaleisure.com prior written consent is strictly prohibited.